Privacy Policy for VTelecom (SmartDoor)

This Privacy Policy explains how VTelecom ("we", "our", "us") collects, uses, and protects user data in the VTelecom (SmartDoor) mobile application.

1. Data We Collect

We may collect the following information:

• Phone number (used for user authentication and account access)
• Device information (model, OS version)
• App usage data
• Crash and diagnostic data

The application uses the device camera and microphone to provide intercom audio and video communication features.

2. Purpose of Data Collection

Data is collected solely for:

• User authentication and account management
• Providing audio and video intercom functionality
• Delivering push notifications
• Improving app performance and stability

3. Third-Party Services

The application uses the following third-party services:

• Google Firebase Analytics
• Firebase Cloud Messaging (push notifications)
• Firebase Crashlytics

These services may collect data in accordance with their own privacy policies.

4. Data Sharing

We do not sell or share personal data with third parties, except where necessary to provide core functionality or when required by law.

5. Data Security

We take reasonable measures to protect user data against unauthorized access, alteration, or disclosure.

User data is retained only for as long as necessary to provide the service and is deleted upon user request, unless longer retention is required by law.

Audio and video streams are used only for real-time communication and are not recorded or stored by the application.

6. User Rights

Users may request access to or deletion of their personal data by contacting us.

7. Contact Information

If you have any questions or data-related requests, contact us at: [email protected]